1 Introduction & Scope
Ok 8 (referred to as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains how ok 8 collects, uses, stores, and protects your personal information.
This policy applies to ok 8's website, mobile application, and all associated services. By accessing the ok 8 platform or creating an account, you agree to the terms of this Privacy Policy.
We believe every user has the right to know how their information is used. That's why we've built this policy around complete transparency. If anything is unclear, our support team is always ready to help.
2 What Information We Collect
Ok 8 collects three types of data — what you provide directly, what is collected automatically, and what is received from third parties. See the table below for details:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, phone number, home address | Account notifications and security messages |
| Financial Information | Payment methods, transaction history | Deposits, Withdrawals & Fraud Prevention |
| Gaming Data | Betting history, game session duration, wins/losses | Service Improvement & Responsible Gaming |
| Device Information | IP address, browser, operating system | Security & Technical Troubleshooting |
| Cookie Information | Session data, preference settings, usage patterns | Improving User Experience |
3 How We Collect Information
Ok 8 collects data through several methods. You should be aware of each one:
- Directly Provided: Information you provide directly when registering, completing a KYC form, or contacting support.
- Automatically Collected: When you use ok 8, certain information is collected automatically through cookies, log files, and tracking pixels.
- Third Parties: Information may be received from payment providers, identity verification agencies, or social login providers.
- Public Sources: Publicly available information may be verified for fraud prevention purposes.
4 Purpose of Data Use
Ok 8 uses your information only for specific purposes. We never misuse your data:
- Account Management: Your information is used to create, verify, and manage your account.
- Service Delivery: To ensure the delivery of gaming, betting, deposit, and withdrawal services.
- Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
- Legal Obligations: To meet KYC, AML (Anti-Money Laundering), and other regulatory requirements.
- Customer Support: To address your questions and resolve any issues.
- Promotional Communications: To send you offers and updates with your consent (unsubscribe anytime).
- Responsible Gaming: To analyze playing patterns, identify signs of potential addiction, and provide timely support.
- Platform Improvement: For analytics and research to improve the user experience.
5 Data Sharing Policy
Ok 8 never sells your personal information. However, limited data may be shared in specific circumstances:
- Service Providers: Only the necessary information is shared with payment processors, KYC verification providers, and technology partners. All partners are bound by strict confidentiality agreements.
- Legal Authorities: Data may be disclosed in response to court orders, regulatory requirements, or other legal obligations.
- Anti-Fraud Organizations: Limited data may be shared with international organizations for anti-money laundering and fraud prevention purposes.
- Business Transfers: If ownership of ok 8 changes, the new owner will be required to comply with the same Privacy Policy.
6 Cookies & Tracking
Ok 8 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help the website recognize you.
Ok 8 uses three types of cookies:
- Essential Cookies: Required for login sessions and security. Disabling these cookies will prevent the platform from functioning properly.
- Functional Cookies: Used to remember your language preference, theme settings, and similar choices.
- Analytics Cookies: Used to identify which parts of the site are most visited and to improve our services.
You can block or delete cookies at any time from your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
7 Data Retention Period
Ok 8 does not retain your data longer than necessary. Retention periods are outlined below:
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For as long as the account remains active |
| Financial Transaction Records | 5 years after account closure (legal requirement) |
| KYC Documents | 5 years after account closure |
| Gaming History | 2 years after account closure |
| Customer support messages | 1 year after resolution |
| Analytics & Log Data | Up to 12 months |
| Marketing Consent Records | 3 years after consent is withdrawn |
Once the retention period expires, data is securely deleted or anonymized. Certain data must be retained for longer periods due to legal obligations.
8 Your Rights
As an ok 8 platform user, you have the following rights over your own information:
To exercise these rights support@ok8.imto email us or reach out via live chat. ok 8 typically responds to requests within 30 days.
9 Children's Privacy
Ok 8 strictly does not provide services to anyone under 18. We do not knowingly collect information from minors.
Age is verified at registration, and ID may be requested if there is any doubt. If a minor has accidentally created an account, parents or guardians can notify us and the account will be closed immediately, with all collected data permanently deleted.
10 Security Measures
Ok 8 uses industry-leading technology to keep your data safe:
- 256-bit SSL Encryption: All data transmissions are encrypted.
- Firewall Protection: Multi-layer fire walls prevent unauthorized access.
- Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
- Regular Security Audits: Our systems are regularly audited by independent third-party experts.
- Encrypted Storage: All sensitive data stored on our servers is kept in encrypted form.
- Limited Staff Access: Only authorized personnel have access to the information they need.
- 24/7 Monitoring: Our systems are monitored around the clock for suspicious activity.
That said, no data transmission over the internet can be guaranteed 100% secure. We apply the highest level of protection available, but absolute security cannot be promised by anyone. Please use a strong password and never share it with others.
11 Policy Changes
Ok 8 may update this Privacy Policy as needed. If significant changes are made, we will:
- We will send advance notice to your registered email address.
- We will display a notice on the platform.
- We will update the "Last Updated" date at the top of the page.
Continued use of ok 8 after any changes are made will be considered acceptance of the updated policy. It's a good habit to check this page regularly.
12 Contact Us
For any questions, concerns, or requests regarding the Privacy Policy, please contact ok 8:
- Email: support@ok8.im
- Live Chat: Log in to the ok 8 platform and chat with us directly.
- Response Time: Responses are typically provided within 24–48 hours on business days.